Shipping & Return Policy

At Herbinest, we are committed to delivering premium-quality products along with a smooth and reliable customer experience. Your satisfaction and trust remain our top priorities.

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1. Order Tracking

Once your order is successfully placed, you will receive a confirmation message containing your order details and tracking information.

If you need assistance tracking your order, please contact us:

📞 0300-0239053
📧 info@herbinest.com
🌐 www.herbinest.com

Our customer support team will be happy to assist you.

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2. Shipping Charges & Delivery Time

• We offer Free Standard Shipping on orders above Rs. 3500.

• Standard delivery time is 2–4 working days, depending on your location.

• Delivery times may vary during peak seasons, promotional campaigns, or public holidays.

We aim to process and dispatch orders as quickly as possible to ensure timely delivery.

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3. Returns for Purchases Made from Other Stores

If you purchased Herbinest products:

• From another website: Please follow the return and refund policy of that specific website.

• From a retail store or distributor: Kindly return the product directly to the store where it was purchased and follow their return policy.

Herbinest is responsible only for products purchased directly through www.herbinest.com.